LISTENING SKILLS – BUSINESS COMMUNICATION

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LISTENING SKILLS - BUSINESS COMMUNICATION

1 / 20

Which of these should be avoided while note taking?

2 / 20

Which of these is based of effective listening?

3 / 20

In which of these, should the listener be able to make connections between different
segments of the speech?

4 / 20

Predicting is the technique to forecast what the speaker will say.

5 / 20

Which of these should be avoided in pre-listening analysis?

6 / 20

A well organized talk is a __________ talk.

7 / 20

In which of these does the listener pick up special features of the speech?

8 / 20

Which of these should be avoided for effective listening?

9 / 20

A successful manager should be a trained listener.

10 / 20

In which of these, the listener puts himself in place of the speaker?

11 / 20

Which of these types of listening is followed by skilled listeners?

12 / 20

In which of these types of listening, does the listener feel grateful?

13 / 20

Which of these types of listening lacks depth?

14 / 20

Which of these is not a type of listening?

15 / 20

Hearing means perceiving with ears.

16 / 20

__________ is the last step of the listening process.

17 / 20

Which of these is the third step in the listening process?

18 / 20

Which of these is the first step in the listening process?

19 / 20

Which of these is not a step in the listening process?

20 / 20

Listening means to respond to advice or request.

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